Online Chat Plaform

Keeping Well NCL is a support hub for staff working in health and care roles within North Central London. North Central London refers to NHS organisations led by Barnet, Enfield, Haringey, Camden & Islington’

The Keeping Well NCL website includes a live online chat function, open between the hours of 9am and 5pm on Monday-Friday (excluding bank holidays). You can use the chat function to engage in real-time conversation with a Psychological Wellbeing Practitioner, who can support you in finding the most appropriate support. PWPs can support you in navigating the website to find self-help materials, or can support you in completing a referral to an IAPT service, where further assessment and/or therapy may be offered.

Anything you discuss with the PWP will remain confidential within the NHS. We will not routinely add any information to your medical records or discuss your care with your GP. However, if during our conversation we become concerned for your safety or the safety of those around you, we will ask to contact you and complete an assessment of your wellbeing. We would ask for you to share your personal information so we could make a note of the conversation on our secure database, and update your GP.